Thank you for choosing to volunteer with the Georgia Festival of Trees! Volunteers are the heart of our event, and your time and effort help us create a magical holiday experience for our guests. To ensure a safe, professional, and enjoyable environment for everyone, please review and agree to the following terms and conditions.

General Expectations

1. Commitment & Timeliness

1. Volunteers are expected to arrive on time for their assigned shifts and remain until the end of the scheduled time.
2. If you are unable to attend or anticipate being late, you must notify the Volunteer Coordinator as soon as possible.

2. Dress Code

1. Volunteers should wear dark pants or skirt and a plain or holiday festive top. An apron & name badge will be provided and must be worn during all volunteer shifts.
2. Comfortable, closed-toe shoes are required.
3. Please avoid clothing with offensive graphics, political messaging, or anything that detracts from the family-friendly atmosphere of the event.
4. Holiday accessories (hats, scarves, festive jewelry) are welcome and encouraged, provided they do not interfere with assigned duties.

3. Guest Experience

1. Volunteers are expected to be courteous, welcoming, and helpful to all guests at all times.
2. Please provide accurate information to guests or direct them to the appropriate team member if you are unsure.
3. Volunteers must not engage in arguments, negative discussions, or behavior that could harm the guest experience.

4. Professional Conduct

1. Volunteers represent the Georgia Festival of Trees and are expected to act with integrity and respect toward guests, fellow volunteers, staff, sponsors, and vendors.
2. Harassment, discrimination, use of offensive language, or disruptive behavior will not be tolerated and may result in immediate dismissal.
3. Volunteers must not consume alcohol, use drugs, or be under the influence while on duty.

5. Health & Safety

1. Volunteers must comply with all safety instructions provided by staff or supervisors.
2. Any injuries, accidents, or unsafe conditions must be reported immediately to the Volunteer Coordinator.
3. Volunteers are responsible for their personal belongings. The Georgia Festival of Trees is not liable for lost or stolen items.

6. Volunteer Role & Limitations

1. Volunteers agree to perform their assigned duties to the best of their ability.
2. Volunteers may not alter, swap, or abandon assignments without approval from the Volunteer Coordinator.
3. Volunteers understand that assignments may change based on event needs.

7. Media & Photography Release

1. By volunteering, you grant permission for the Georgia Festival of Trees to use photographs, video, or audio recordings of you for promotional purposes without compensation.

8. No Compensation

1. Volunteers acknowledge that participation is unpaid and does not create an employee-employer relationship with the Georgia Festival of Trees.

9. Termination of Service

1. The Georgia Festival of Trees reserves the right to dismiss a volunteer at any time if behavior or performance is inconsistent with the expectations outlined above.

10. Agreement

1. By signing up as a volunteer, you acknowledge that you have read, understood, and agreed to abide by these Terms & Conditions.

✨ Thank you for giving your time and talents to make the Georgia Festival of Trees a joyful experience for all. We couldn't do it without you! ✨